Terms of Service

Please read these terms carefully before using our IPTV streaming services

Table of Contents

Last Updated: September 10, 2025

By accessing or using Sonix services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

1. Introduction

Welcome to Sonix ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our IPTV streaming services, including our website, applications, and related content (collectively, the "Service").

These Terms constitute a legally binding agreement between you and Sonix. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Service.

2. Definitions

Throughout these Terms, the following definitions apply:

3. Account Registration and Eligibility

3.1 Account Creation

To access our Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Age Restrictions

You must be at least 18 years of age to create an account and use our Service. By creating an account, you represent and warrant that you are at least 18 years old.

3.3 Account Security

You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply with this provision.

3.4 One Account Per User

Each user is entitled to maintain only one active account. Multiple accounts registered by the same user may be terminated without notice.

4. Subscription and Payment Terms

4.1 Subscription Plans

We offer various subscription plans with different durations and features. The specific details, including pricing and included features, are available on our website.

4.2 Payment

You agree to pay all fees associated with your chosen subscription plan. All payments must be made in advance for the selected subscription period. We accept various payment methods as indicated on our website.

4.3 Automatic Renewal

Unless otherwise specified, subscriptions automatically renew at the end of each subscription period. By subscribing to our Service, you authorize us to charge your payment method for the renewal period at the then-current rate.

4.4 Price Changes

We reserve the right to change our subscription fees at any time. Any price changes will be communicated to you in advance and will apply to the next billing cycle.

4.5 Taxes

Subscription fees may not include applicable taxes. You are responsible for paying all taxes, levies, or duties associated with your use of our Service.

Important: Sharing your account credentials with others is strictly prohibited and may result in immediate termination of your account without refund.

5. Service Usage and Restrictions

5.1 Authorized Use

Your subscription grants you a limited, non-exclusive, non-transferable right to access and use our Service for personal, non-commercial purposes. The number of devices that can simultaneously access the Service is limited according to your subscription plan.

5.2 Prohibited Activities

When using our Service, you agree not to:

5.3 Geographic Restrictions

Our Service may be subject to geographic restrictions. You agree to comply with all applicable laws regarding the transmission of technical data exported from your country of residence.

6. Content and Intellectual Property

6.1 Content Ownership

All Content provided through our Service is owned by or licensed to Sonix. The Content is protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

Your subscription grants you a limited license to access and view the Content for personal, non-commercial purposes. You may not download, copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any Content for any other purpose without our prior written consent.

6.3 Third-Party Content

Our Service may include Content from third-party providers. We are not responsible for the availability or accuracy of such Content. Any concerns regarding third-party Content should be directed to the respective content provider.

7. Disclaimers and Limitations

7.1 Service Availability

We strive to provide uninterrupted access to our Service, but we do not guarantee that the Service will be available at all times or error-free. The Service may be subject to temporary suspensions due to maintenance, technical issues, or factors beyond our control.

7.2 Content Quality

The quality of the Content may vary depending on your device, internet connection, and other factors. We do not guarantee specific quality levels for all Content.

7.3 Disclaimer of Warranties

THE SERVICE AND CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR CONTENT ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

7.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SONIX, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

8. Termination and Cancellation

8.1 Termination by User

You may cancel your subscription at any time through your account settings or by contacting our customer support. Cancellation will take effect at the end of your current billing period.

8.2 Termination by Sonix

We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Causes for termination may include, but are not limited to:

8.3 Effect of Termination

Upon termination, your right to access and use the Service will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

9. Refund Policy

Our refund policy is as follows:

For detailed information on our refund process, please refer to our Refund Policy page or contact our customer support.

10. Modifications to Terms or Services

10.1 Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting the updated Terms on our website and, where appropriate, by sending you a notification. Your continued use of the Service after such modifications constitutes your acceptance of the revised Terms.

10.2 Changes to Service

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. This includes changes to Content availability, features, and functionality. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

11. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information in connection with the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Sonix is established, without regard to its conflict of law provisions.

12.2 Dispute Resolution

Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through informal negotiations. If the dispute cannot be resolved through negotiations, it shall be submitted to binding arbitration in accordance with the rules of the arbitration association of the jurisdiction in which Sonix is established.

12.3 Class Action Waiver

You agree that any proceedings to resolve or litigate any dispute will be conducted solely on an individual basis, and you waive your right to participate in a class action lawsuit or class-wide arbitration.

13. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us:

Sonix Support Team

WhatsApp:
+212 714-358765

Last Updated: September 10, 2025